Is it safe to use my card on the website?
      Yes, the data is transmitted SSL-encrypted. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.
What should I do if there are two of the same charge from the website on my bank statement?
      The first text message may have been the bank's authorization message, you have not been charged. Please verify your bank card's remaining balance. If you notice that your first order has been double charged, please provide the following information to customer service and we will investigate the issue.
      For card transactions, please provide us your payment amount, payment currency, date of charge, the first 6 digits and last 4 digits of your card, a screenshot of the transaction details.
Do you restock sold out items?
      If an item is marked as "Sold Out", we suggest you check the site frequently in the next two weeks in case it restocks. However, if it does not restock within a few weeks, it is likely to be removed from our online store.
Where are your products sent from?
      Products will be sent as per the principle of proximity.